Business & Customer Relations Skills

Office-Skills#3-2015

Develop introductory skills that today’s office workers need. Each work station has its own computer where you will work with data entry and computer programs. You will practice operating a copy machine, filing, and using proper business etiquette for speaking on the telephone.

Work EnvironmentCourse Outline
Office workers need to be organized, efficient and have good communication skills. Industry-ready employees may work in small office settings or corporations. Workers may function on an individual basis as well as participate in group projects.
  • Basic Job Etiquette
  • Job Search Skills
  • Keyboarding
  • Filing Skills and Applications
  • Calculator Operations
  • Computer Literacy
  • Record Keeping
  • Data Entry
  • Banking Procedures
  • Communication Skills: Written and Verbal
  • Photocopying
  • Mail Room Operations