Retail/Customer Service Exploratory Program

Operate the school store and gain practice dealing with your customers (students and staff). Stock the shelves with food items, cards, picture frames, and gifts. Get a chance to operate the cash register under the supervision of a teacher. Go to off-site retail stores twice each week to gain on-the-job experience.

Work EnvironmentCourse Outline
Retail workers provide goods and services that consumers need and want. They perform tasks which support the operations of a retail establishment. The working environment will vary depending on the size and type of business as well as its location.
  • Telephone Skills
  • Counting Money/Cashier Skills
  • Customer Service Skills
  • Filling Orders
  • Creating Displays
  • Ordering and Receiving Merchandise
  • Computer Inventory Applications
  • Display Skills
  • Inventory Control
  • Loss Prevention